Get in Touch With Us
Got a question about something you've read on thecannakitchen.co.uk, spotted a detail that needs updating, or want to tell us about an experience with one of the sites we cover? This page explains how to get a message to us and what happens once you do.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to do the work for us.
A short note on what your enquiry is about helps us route it to the right person and get back to you sooner. If you're asking about a specific brand, mentioning its name means we can check our notes on that operator before replying.
What Readers Usually Get in Touch About
- Questions on how we rate and rank — If you'd like more detail on why a Curaçao-licensed brand sits where it does in our list of non Gamstop casinos, we're happy to explain the reasoning behind it.
- Corrections — Welcome offers, wagering terms and site details change often. If something looks out of date, tell us and we'll look into it.
- Suggestions for new brands to cover — Come across a casino not on Gamstop that isn't on our radar? Let us know and we'll take a look.
- Feedback on your experience — Whether it's about signing up, depositing, or dealing with support at one of the brands we mention, genuine reader feedback shapes how we cover them.
- General questions about how these sites work — Not sure how a Curaçao licence differs from a UK Gambling Commission one, or how self-exclusion interacts with sites outside Gamstop? Ask away.
What We Can and Can't Help With
We can answer questions about our content, our review process and the information published on this site. We can't process deposits, withdrawals, account verification or bonus disputes on behalf of any casino — those matters need to go directly to the operator's own support team, since we don't hold customer accounts or funds for any brand listed here.
If you're contacting us because gambling has become difficult to control, please say so in your message. We won't judge, and we'll point you towards independent support services rather than trying to handle it ourselves — that's a job for trained organisations, not a comparison site.
Response Times
We aim to reply within two working days. During busier periods it can take a little longer, but every message gets a genuine response from someone who has actually read it, not a template reply.
Before You Write In
A few readers write to us asking for help choosing between operators. If that's you, our guide to the best non Gamstop casinos covers the current top-rated sites, how we assessed them, and what to check before signing up — it may answer your question faster than waiting for a reply. If it doesn't, send us your question anyway and we'll do our best to point you in the right direction.
Keeping Our Content Accurate
We depend on readers to help us keep this site current. Terms at Curaçao-licensed casinos — bonus percentages, spin counts, payment options — can shift without much notice, and we'd rather correct something quickly than leave outdated information live. If you've spotted a discrepancy anywhere on thecannakitchen.co.uk, that message is always welcome.
Thank you for taking the time to read this far. We look forward to hearing what's on your mind.
You must be 18 or over to gamble at any of the casinos referenced on this site.